Name: It Service Management Foundations: Itil
Price: 79.95 USD
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ISBN: 9780977146901

by Palmer, Ron B., Belaire, Christine, Stewart, John

by Palmer, Ron B., Belaire, Christine, Stewart, John

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ISBN-13: 9780977146901
ISBN: 0977146901
Publication Date: 2005
Publisher: Gulf Stream Press

AUTHOR

Palmer, Ron B., Belaire, Christine, Stewart, John

SUMMARY

Ron Palmer, founder of Franklin Technology Strategies, Inc., author of an EXIN accredited ITIL Foundations course, Senior Partner for KEDAR Information Technologies, and co-developer of an IT Service Management graduate program at the University of Dallas, shares his insight and expertise in a clear, succinct way to those seeking to improve IT operations and pass the ITIL Foundations examination.Palmer, Ron B. is the author of 'It Service Management Foundations: Itil', published 2005 under ISBN 9780977146901 and ISBN 0977146901.

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