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3523354

9789077212288

It Service Management An Introduction Based on ITIL 2004

It Service Management An Introduction Based on ITIL 2004
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  • Comments: New. In shrink wrap. Looks like an interesting title!
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Product details

  • ISBN-13: 9789077212288
  • ISBN: 9077212280
  • Publication Date: 2005
  • Publisher: Van Haren Publishing

AUTHOR

van Bon, Jan

SUMMARY

Jan van Bon, founder of the IT Service Management Forum in the Netherlands, is chief editor of ITSMF publications and currently manages ITSM PORTAL, the only Internet portal on IT Service Management.van Bon, Jan is the author of 'It Service Management An Introduction Based on ITIL 2004', published 2005 under ISBN 9789077212288 and ISBN 9077212280.

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