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Partial table of contents: ISO 9000 OVERVIEW. Whay are the Primnciples of ISO 9000? Does ISO 9000 Ensure World-Class Quality? What is the Cost of Registering to ISO 9000? ORIGIN, COMPONENTS, AND APPLICATION OF ISO 9000. Where do I Find Complete Guidelines Describing an ISO 9000 Quality System? WHO2S WHO, WHAT2S WHAT IN ISO 9000. What is the European Union (EU)? What is an Accreditation Body? TECHNICAL REQUIREMENTS AND RECOMMENDATIONS. Does the Standard Address Product Liability? Is Training a Requirement of the Standard? What about Preventive Action? What are the Requirements for Document Control? IMPLEMENTATION AND REGISTRATION. What Steps are Involved in Obtaining ISO 9000 Registration? What Rules Govern ISO 9000 Audits? THE FUTURE OF ISO 9000. What is Expected to Happen with the ISO 9000 Standards over the Next Decade? Appendices. Notes. Glossary. Bibliography. Index.Kantner, Rob is the author of 'Iso 9000 Answer Book' with ISBN 9780471132035 and ISBN 0471132039.
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