Intercultural Business Communication

Intercultural Business Communication,Third Edition, offers practical advice for students and businesspeople competing in a global economy. The essentials of international and Intercultural communication are supplemented with chapter objectives, key terms, questions and cases for discussion, and activities. Topics Include: Contrasting cultural values Cultural shock Language Oral and nonverbal communication patterns Written communication patterns Global etiquette Business and social customs Intercultural negotiation strategies NEW Features Additional information included about ethics, religious influences, the role of women in international business, and information that reflects changes in laws and trade agreements. Expanded country-specific information so that students have a broader knowledge of life in specific cultures. Countries highlighted are those with which the United States does a majority of its international trade.Chaney, Lillian H. is the author of 'Intercultural Business Communication', published 2003 under ISBN 9780131419308 and ISBN 0131419307.