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9780385483810
"What's new in this engaging and well-written book is the discussion about how corporations can increase their workers' knowledge, capitalize on the implicit knowledge within the organization and exploit the value of their relationship with customers, what he calls 'customer capital'."Stewart, Thomas A. is the author of 'Intellectual Capital The New Wealth of Organizations' with ISBN 9780385483810 and ISBN 0385483813.
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