How To Write Usable User Documentation

This popular handbook presents a step-by-step method for clearly explaining a product, system, or procedure. The easy-to-follow text--packed with examples and illustrations--explains the unique demands of this form of writing and shows how to set up the best user model. The book covers developing a modular outline and storyboard, generating the draft, revising, developing a formal usability test, and supporting and updating user documentation. Also included are a glossary of terms, a listing of books and periodicals for additional information, and an index.Edmond H. Weiss is the author of 'How To Write Usable User Documentation', published 1991 under ISBN 9780897746397 and ISBN 0897746392.