How to Stop Backing Down & Start Talking Back

Sassy Strategies for the Assertiveness-Challenged Here's a book for all those times you said "yes" but really meant "no." Every day we encounter difficult people with whom we're tempted to agree to anything-if only they will go away. The list of characters is virtually endless: the rude neighbor, the annoying relative, the passive-aggressive coworker. Instinctively, you know that the best way to deal with all of them is to stand your ground, communicating your needs and feelings openly and assertively. But, of course, this approach is always easier said than done. Sometimes you need a little help to take charge of these unpleasant exchanges and start getting what you want. This concise, witty book reveals the secrets you need to know to make the most of thorny conversational situations. Choose from among its arsenal of rhetorical weapons to stop verbal assailants in their tracks-tricks like the snappy comeback, the well-argued response, and the simple truth. From ways to answer the ubiquitous "How are you?" honestly to strategies for talking to an unresponsive physician, the book offers up fun, easy, and irreverent ways to deal effectively with common situations. In no time, you'll learn to hold your own in every discussion and relate to others with confidence, savvy, and tact.Frankfort, Lisa is the author of 'How to Stop Backing Down & Start Talking Back ', published 2005 under ISBN 9781572244177 and ISBN 1572244178.