944226
9781865089577
Everyone in business knows that a positive customer experience is an important part of running a successful business. What most of us struggle with is how to translate this knowledge into action. This book is filled with tips to help your business impove in terms of customer service and satisfaction.Malouf, Doug is the author of 'How to Kiss and Keep Your Customers and Kick the Competition', published 2002 under ISBN 9781865089577 and ISBN 1865089575.
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