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Research has shown that communication skills are the most essential ingredients to success at home and in the office. Vast changes in electronic communication have impacted our fast-paced, global world. What image do you project when you write e-mail, send faxes, record voice mail or leave phone messages? High-Tech Etiquette applies the most up-to-date information on etiquette to the high tech world in a humorous, concise and clear manner.Jana L. High is the author of 'High-Tech Etiquette: Perfecting the Art of Plugged-In Politeness', published 2003 under ISBN 9780971493308 and ISBN 0971493308.
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