897796
9781881052135
This is the first book to squarely face the tough emotional and relationship issues in the workplace - anger, fear, distrust, conflict, resentment - and to provide practical and proven methods for creating more productive work environments. The authors show how well-being is the real secret to productivity, quality and service, and draw on counseling techniques, improvisational theatre, and common wisdom to offer practical tools to help all managers change their workplace behaviours.Lundin, William is the author of 'Healing Manager How to Build Quality Relationships & Productive Cultures at Work' with ISBN 9781881052135 and ISBN 1881052133.
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