Guide to Business Etiquette

This concise, practical book is written for you if you want to become more adept at business etiquette-those important do's and don'ts for every business setting-that will help you appear poised, confident, and professional. How do I introduce others and myself? What is the etiquette for email, voicemail, and text messages? How can I be an effective host or guest during business meals? How do I dress for different occasions? What is the etiquette for a job interview? How can I handle conflict in the office? How do etiquette rules change in international settings? Like all the books in the Prentice Hall Series in Advanced Business Communication, this book is... Brief: summarizes key ideas only Practical: offers clear, straightforward tools you can use Reader-friendly: provides easy-to-skim formatCook, Roy A. is the author of 'Guide to Business Etiquette', published 2004 under ISBN 9780131449176 and ISBN 0131449176.