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9781403911261

Future of Retail Banking Delivering Value to Global Customers

Future of Retail Banking Delivering Value to Global Customers
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  • ISBN-13: 9781403911261
  • ISBN: 1403911266
  • Publisher: Palgrave Macmillan

AUTHOR

DiVanna, Joseph A.

SUMMARY

This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalisation, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.DiVanna, Joseph A. is the author of 'Future of Retail Banking Delivering Value to Global Customers' with ISBN 9781403911261 and ISBN 1403911266.

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