Fusion Management: Harnessing the Power of Six Sigma, Lean, ISO 9001:2000, Malcolm Baldrige, TQM and Other Quality Breakthroughs of the Past Century

Michael Flynn has successfully applied modern management techniques to continuous improvement of business processes as head of STAT-A-MATRIX consulting services. He has over 20 years of experience in the metal, food, packaging, chemical and pharmaceutical industries. His expertise includes course design and delivery, Six Sigma, TQM, ISO 9000, SPC, process mapping, cycle time reduction, experimental design, system documentation and reliability.Paul Berman is the author of 'Fusion Management: Harnessing the Power of Six Sigma, Lean, ISO 9001:2000, Malcolm Baldrige, TQM and Other Quality Breakthroughs of the Past Century', published 2003 under ISBN 9781932191028 and ISBN 193219102X.