770539
9780933347205
FINE TUNE YOUR BRAIN introduces the Advanced Communication Skills essential for business interactions in which success is important to you. The complexity of the communication interaction is simplified into step-by-step skills. Some of these skills are useful before the interaction begins; others are necessary as tools to use during the interaction itself. If you've ever lost a sale, had a good idea die for lack of support from others, been misunderstood in a management conflict, or been passed over for a promotion, this book will help you pinpoint why this happened & give you skills for a turnaround in the future. More than 400 whimsical illustrations, the easy to read language, & the author's humorous approach to the serious processes of communication combine to make this a special book--one you will return to again & again. Real life situations & case histories from Dr. Laborde's twenty years in business allow you to connect these skills to your own personal interactions, & immediately use the new ideas presented here.Laborde, Genie Z. is the author of 'Fine Tune Your Brain When Everything's Going Right and What to Do When It Isn't' with ISBN 9780933347205 and ISBN 0933347200.
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