227330
9780201090987
A 'tool kit' for analyzing and solving human performance problems. Starting with six sound, practical tactics for analyzing performance problems, the authors develop a total system called 'Figuring Things Out' (FTO) ... a system that helps you determine the idealized vision of the organization, pinpoint the right human resource problem, find the primary cause, and suggest solutions. Step-by-step, successful techniques and procedures for developing a problem-solving strategy.Zemke, Ron is the author of 'FIGURING THINGS OUT', published 1982 under ISBN 9780201090987 and ISBN 0201090988.
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