Field Guide to the Difficult Patient Interview

"[FIELD GUIDE TO THE DIFFICULT PATIENT INTERVIEW] short, attractively laid out, and easy to read. Better still, it avoids banalities....Best of all, it concentrates on specifics....The authors have hit on the idea of providing snippets of imaginary consulting room conversations to illustrate important points. This device works well, partly because it makes general principles concrete but also because it suggests forms of words and practical strategies that one might use oneself. If a book about communication can be judged by how well it communicates, this one is dazzlingly successful.Geoffrey H. Gordon is the author of 'Field Guide to the Difficult Patient Interview', published 1999 under ISBN 9780781720441 and ISBN 0781720443.