740374
9780198289043
Retail financial services is a sector in which technological change--and particularly information technology (IT)--has become critically important. This collection looks at how firms develop a strategic approach to IT in this sector. The contributors present seven case studies from Scottish industry while focusing on key strategic projects within these case companies.Fincham, Robin is the author of 'Expertise and Innovation Information Technology Strategies in the Financial Services Sector' with ISBN 9780198289043 and ISBN 0198289049.
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