732582
9780875845753
Every Manager's Guide to Business Processes A Glossary of Key Terms & Concepts for Today's Business Leader
by Keen, Peter G. W., Knapp, Ellen M.
67753
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Product details
- ISBN-13: 9780875845753
- ISBN: 0875845754
- Publisher: Harvard Business School Press
AUTHOR
SUMMARY
This book provides clear definitions of 100 essential terms and concepts of business processes that are directly relevant to managers. It includes terms such as reengineering, outsourcing and quality management.Keen, Peter G. W. is the author of 'Every Manager's Guide to Business Processes A Glossary of Key Terms & Concepts for Today's Business Leader' with ISBN 9780875845753 and ISBN 0875845754.
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