5398157
9781591585329
Matthews outlines and argues for a broader and more robust adoption of evaluation techniques in order to help library managers combine traditional internal measurements with more customer-centric measurements to form a truer picture of a library's value for its stakeholders and patrons.Matthews, Joseph R. is the author of 'Evaluation and Measurement of Library Services ', published 2007 under ISBN 9781591585329 and ISBN 1591585325.
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