Essentials of Knowledge Management

Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in knowledge management. "Managing knowledge has become a critical competency for organizations. Despite its importance, knowledge management is often seen as a complex, diffuse, and difficult-to-understand management practice. In his new book, Essentials of Knowledge Management, Bryan Bergeron continues to display his remarkable ability to thoughtfully, comprehensively, and critically address a topic of great significance." -John Glaser, PhD, CIO, Partners Healthcare "Bergeron provides a fresh point of view on knowledge management (KM). In my role as Director of Business Technology at Pfizer Pharmaceuticals, I find that my reliance on KM to streamline operations and share information is more and more critical. This book provides essential, practical information about KM in a very digestible manner. It is an excellent reference on the subject." -Steven E. Labkoff, MD, Director, Business Technology, Pfizer Pharmaceuticals "This book gets executives up to speed on all the key developments in this nascent but booming field, and gives down-to-earth advice on practical steps that they can initiate right now. Bergeron gets readers ready for the economy of the future." -Peter Leyden, Knowledge Developer for Global Business Network Coauthor of What's Next, Exploring the New Terrain for BusinessBergeron, Bryan is the author of 'Essentials of Knowledge Management' with ISBN 9780471281139 and ISBN 0471281131.