698851

9781576750797

Emotional Value Creating Strong Bonds With Your Customers

Emotional Value Creating Strong Bonds With Your Customers
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  • ISBN-13: 9781576750797
  • ISBN: 1576750795
  • Publisher: Berrett-Koehler Publishers, Incorporated

AUTHOR

Barlow, Janelle, Maul, Dianna

SUMMARY

Today's consumers demand more than just quality, they also want a pleasurable experience when doing business. The authors contend that organisations that add emotional value to their customers' experience will overtake the competition.Barlow, Janelle is the author of 'Emotional Value Creating Strong Bonds With Your Customers' with ISBN 9781576750797 and ISBN 1576750795.

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