Effective Measurement and Management of Ict Costs and Benefits

Put the difficulties with ICT benefits behind you Measure ICT benefits and manage their delivery Use cost benefits analysis and business case accounting Employ value for money studies and user satisfaction surveys Integrate ICT benefit delivery into ICT project management Get into the right ICT benefit mind set The Effective Measurement and Management of ICT Costs and Benefits is an established, comprehensive guide to both the economics of how information is used and the management of information to boost a companys performance. The book presents a wide spectrum of ICT cost and benefit solutions, from business case accounting and user satisfaction studies to the business processes that need to be in place to ensure the effective measurement and management of ICT costs and benefits. This third edition has been extensively updated with a number of innovative new chapters reflecting current thinking: Evaluation and management instinct ICT asset evaluation ICT costing models The Effective Measurement and Management of ICT Costs and Benefits has been in print for over 17 years. It has been read all over the world and is currently available in English and Chinese. The book has been prescribed at a number of universities and business schools around the world and is used as the basis of executive and degree courses. It is regarded by many as essential reading for ICT professionals, consultants, accountants, students and academics.Remenyi, Dan is the author of 'Effective Measurement and Management of Ict Costs and Benefits ', published 2007 under ISBN 9780750683289 and ISBN 0750683287.