Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th Edition)

I. INTRODUCTION. 1. Usability of Interactive Systems. Introduction. Usability Requirements. Usability Measures. Usability Motivations. Universal Usability. Goals for Our Profession. Practitioner's Summary. Researcher's Agenda. 2. Guidelines, Principles, and Theories. Introduction. Guidelines. Principles. Theories. Object-Action Interface Model. Practitioner's Summary. Researcher's Agenda. II. DEVELOPMENT PROCESSES. 3. Managing Design Processes. Introduction. Organizational Design to Support Usability. The Three Pillars of Design. Development Methodologies. Ethnographic Observation. Participatory Design. Scenario Development. Social Impact Statement for Early Design Review. Legal Issues. Practitioner's Summary. Researcher's Agenda. 4. Evaluating Interface Designs. Introduction. Expert Reviews. Usability Testing and Laboratories. Survey Instruments. Acceptance Tests. Evaluation During Active Use. Controlled Psychologically Oriented Experiments. Practitioner's Summary. Researcher's Agenda. 5. Software Tools. Introduction. Specification Methods. Interface-Building Tools. Evaluation and Critiquing Tools. Practitioner's Summary. Researcher's Agenda. III. INTERACTION STYLES. 6. Direct Manipulation and Virtual Environments. Introduction. Examples of Direct-Manipulation. Discussion of Direct Manipulation. 3D Interfaces. Teleoperation. Virtual and Augmented Reality. Practitioner's Summary. Researcher's Agenda. 7.Ben Shneiderman is the author of 'Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th Edition)', published 2004 under ISBN 9780321197863 and ISBN 0321197860.