620047
9780814471845
The six sigma quality model originated in the manufacturing arena, but its fundamental principles are universal. In this work, Alan Larson reveals how to apply the same standards and methodology in every division of an organization, creating a permanent six sigma culture that will ensure excellence.Larson, Alan is the author of 'Demystifying Six Sigma A Company-Wide Approach to Continuous Improvement' with ISBN 9780814471845 and ISBN 0814471846.
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