221287
9780399550003
Whether you are the owner of a small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. Change, Dr. Deming believes, should start at the top with an informed, quality-conscious management. His 14 points for managers offer practical applications for everyday business life.Walton, Mary is the author of 'Deming Management Method', published 1988 under ISBN 9780399550003 and ISBN 0399550003.
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