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9780814477779

Delivering Knock Your Socks Off Service

Delivering Knock Your Socks Off Service
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  • Condition: New
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  • Ships From: San Diego, CA
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  • Comments: New. In shrink wrap. Looks like an interesting title!
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  • Condition: Good
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  • Ships From: Philadelphia, PA
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  • Comments: Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported
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Product details

  • ISBN-13: 9780814477779
  • ISBN: 0814477771
  • Publisher: Amacom

AUTHOR

Anderson, Kristin, Zemke, Ron, Bell, Les

SUMMARY

The best-selling front-line customer service book ever published is now better than ever! More than a decade after Delivering Knock Your Socks Off Service first showed how to provide blue-ribbon customer service, it's time to take your service strategy to the next level by applying the winning Knock Your Socks Off formula to the new demands of 21st-century business.Anderson, Kristin is the author of 'Delivering Knock Your Socks Off Service' with ISBN 9780814477779 and ISBN 0814477771.

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