Defusing the Angry Patron: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)

Name: Defusing the Angry Patron: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)
Author: Rhea Joyce Rubin
ISBN: 9781555707316

by Rhea Joyce Rubin

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ISBN-13: 9781555707316
ISBN: 1555707319
Edition: Second Edition
Publication Date: 2010
Publisher: Neal-Schuman Publishers, Inc.

AUTHOR

Rhea Joyce Rubin

SUMMARY

Rhea Joyce Rubin is the author of 'Defusing the Angry Patron: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)', published 2010 under ISBN 9781555707316 and ISBN 1555707319.

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