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9780471237747
Customer Experience Management A Revolutionary Approach to Connecting With Your Customers
by Schmitt, Bernd H.
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- Condition: Good
- Provider: oneplanetbooks Contact
- Provider Rating: 91%
- Ships From: Columbia, MO
- Shipping: Standard, Expedited
- Comments: Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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- Condition: Good
- Provider: GoTextbooks Contact
- Provider Rating: 78%
- Ships From: Little Rock, AR
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Product details
- ISBN-13: 9780471237747
- ISBN: 0471237744
- Publication Date: 2003
- Publisher: John Wiley & Sons Inc
AUTHOR
SUMMARY
Bernd H. Schmitt is Professor of Marketing at Columbia Business School and the Executive Director of the Center on Global Brand Leadership.Schmitt, Bernd H. is the author of 'Customer Experience Management A Revolutionary Approach to Connecting With Your Customers', published 2003 under ISBN 9780471237747 and ISBN 0471237744.
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