5889516

9780749450663

Customer Care Excellence

Customer Care Excellence
$56.20
$3.95 Shipping
  • Condition: Good
  • Provider: Bonita
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  • Comments: Access codes and supplements are not guaranteed with used items. May be an ex-library book.

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  • ISBN-13: 9780749450663
  • ISBN: 0749450665
  • Edition: 5
  • Publisher: Kogan Page, Limited

AUTHOR

Cook, Sarah

SUMMARY

Sarah Cook is Managing Director of the Stairway Consultancy, customer service specialists. She is also the author of Change Management Excellence, Practical Benchmarking and How to Improve Your Customer Service, all published by Kogan PageCook, Sarah is the author of 'Customer Care Excellence' with ISBN 9780749450663 and ISBN 0749450665.

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