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9780789024343

Current Issues and Development in Hospitality and Tourism Satisfaction

Current Issues and Development in Hospitality and Tourism Satisfaction
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Product details

  • ISBN-13: 9780789024343
  • ISBN: 0789024349
  • Edition: 1
  • Publication Date: 2004
  • Publisher: Routledge

AUTHOR

John A Williams, Muzaffer Uysal

SUMMARY

Experts from the field explore customer satisfaction strategies, examining both the long-term & short-term results. This text offers new & effective approaches at all levels in the hospitality & tourism industries.John A Williams is the author of 'Current Issues and Development in Hospitality and Tourism Satisfaction', published 2004 under ISBN 9780789024343 and ISBN 0789024349.

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