592116
9780273639848
Provides an overview of organizational culture and identifies the nine key factors of a best-practice organization with a culture geared towards total quality. The text gives a method of measurement and assessment of all nine factors and explains the tactics required to develop and integrate them.Cartwright, Jeff is the author of 'Cultural Transformation Nine Factors for Improving the Soul of Your Business' with ISBN 9780273639848 and ISBN 0273639846.
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