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579217

9781567204506

Creating and Sustaining a Superior Customer Service Organization A Book About Taking Care of the People Who Take Care of the Customers

Creating and Sustaining a Superior Customer Service Organization A Book About Taking Care of the People Who Take Care of the Customers
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Product details

  • ISBN-13: 9781567204506
  • ISBN: 1567204503
  • Publisher: Greenwood Publishing Group, Incorporated

AUTHOR

Poisant, Jim

SUMMARY

Jim Poisant is President/CEO of Poisant International, LLC. In addition, Poisant is Associate Visiting Professor at the School of Management at George Mason UniversityPoisant, Jim is the author of 'Creating and Sustaining a Superior Customer Service Organization A Book About Taking Care of the People Who Take Care of the Customers' with ISBN 9781567204506 and ISBN 1567204503.

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