logo
Cancel

579009

9780873891516

Creating a Customer-Centered Culture Leadership in Quality, Innovation, and Speed

Creating a Customer-Centered Culture Leadership in Quality, Innovation, and Speed
$73.23
$3.95 Shipping
  • Condition: New
  • Provider: gridfreed Contact
  • Provider Rating:
    66%
  • Ships From: San Diego, CA
  • Shipping: Standard
  • Comments: New. In shrink wrap. Looks like an interesting title!
seal  
$8.91
$3.95 Shipping
List Price
$35.00
Discount
74% Off
You Save
$26.09
  • Condition: Like New
  • Provider: readanddream Contact
  • Provider Rating:
    0%
  • Ships From: Saint Louis, MO
  • Shipping: Standard, Expedited
  • Comments: Safe and Secure Mailer. No Hassle Return.
seal  

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel

Product details

  • ISBN-13: 9780873891516
  • ISBN: 0873891511
  • Publisher: ASQ Quality Press

AUTHOR

Lawton, Robin L.

SUMMARY

Creating a Customer-Centered Culture shows you how to successfully apply existing traditional management tools to knowledge and service work. it teaches you to think like customers so you can implement an organizational culture transformation on your way to total quality management in a jargon-free, step-by-step way.Lawton, Robin L. is the author of 'Creating a Customer-Centered Culture Leadership in Quality, Innovation, and Speed' with ISBN 9780873891516 and ISBN 0873891511.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.