3610809
9780834205369
This resource examines the philosophy of CQI/TQM and provides guidelines for implementation. Professionals and students learn the management techniques for improving the quality of health services. Includes flow charts, histograms, Pareto charts, run charts, regressions analyses, etc. An instructor's manual is available upon request.McLaughlin, Curtis P. is the author of 'Continuous Qual.improv.in Health Care' with ISBN 9780834205369 and ISBN 083420536X.
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