Consumer Behavior in Travel and Tourism

Abraham Pizam, PhD, is Professor of Tourism Management in the Department of Hospitality Management and Director of the Dick Pope Sr. Institute for Tourism Studies at the University of Central Florida in Orlando Yoel Mansfeld, PhD, is Chair of the Center for Tourism, Pilgrimage, and Recreation Research and Senior Lecturer in the Department of Geography at the University of Haifa John L. Crompton is Professor of Recreation, Park, and Tourism Sciences in the Department of Recreation, Park, and Tourism Sciences, College of Agriculture and Life Sciences, Texas AandM University, College Station. John C. Crotts is Associate Professor and Director of the Hospitality and Tourism Management Program in the School of Business and Economics, College of Charleston, South Carolina. Alain Decrop is a Research Assistant in the Department of Business Administration, University of Namur, Belgium. Maureen F. Devitt is with The Cadmus Group, Waltham, Massachusetts. Ngaire Douglas is Senior Lecturer and Director of Studies in the School of Tourism and Hospitality Management, Southern Cross University, Lismore, NSW, Australia. Norman Douglas is Director of Research Consultancy, Pacific Profiles, Australia. Gordon Ewing is an Associate Professor in the Department of Geography, McGill University, Montreal, Quebec, Canada. Jaishankar Ganesh is Assistant Professor of Marketing, Department of Marketing, College of Business Administration, University of Central Florida, Orlando. Charles E. Gengler is Associate Professor in the Department of Marketing, School of Business at Baruch College, City University of New York Peter Gillett is Professor of Marketing, Department of Marketing, College of Business Administration, University of Central Florida, Orlando. Jurgen Gnoth is a Senior Lecturer in the Department of Marketing, University of Otago, Dunedin, New Zealand. Wolfgang Haider is Assistant Professor in the School of Resource and Environmental Management, Simon Fraser University, British Columbia, Canada. Monica Hanefors is Senior Lecturer in Tourism and Travel/Social Anthropology, School of Transportation and Society, Darlarna University College, Borlange, Sweden. Douglass K. Hawes is a retired Professor who previously taught at the University of Wyoming, Laramie J. S. Perry Hobson is Senior Lecturer in Marketing, School of Tourism and Hospitality Management, Southern Cross University, Lismore, NSW, Australia. Simon Hudson is Senior Lecturer in the School of Service Management, University of Brighton, Eastbourne, United Kingdom. Rajshekhar G. Javalgi is Professor of Services Marketing, James J. Nance College of Business Administration, Cleveland State University, Ohio. John M. Jenkins is Senior Lecturer in the Department of Leisure and Tourism Studies at the University of Newcastle, Callaghan, Newcastle, NSW, Australia. Bharath M. Josiam is Associate Professor in the Department of Hospitality and Tourism, University of Wisconsin-Stout, Menomonie Biljana Juric is Senior Lecturer in the Department of Marketing, University of Otago, Dunedin, New Zealand. David B. Klenosky is Assistant Professor in the Department of Health, Kinesiology, and Leisure Studies, Purdue University, West Lafayette, Indiana. Robert Lawson is Professor of Marketing at the University of Otago, Dunedin, New Zealand. Michael Luckett is Assistant Professor of Marketing, Department of Marketing, College of Business Administration, University of Central Florida, Orlando Lena Larsson Mossberg is Senior Lecturer in Marketing, School of Economics and Commercial Law, Goteborg University, Sweden. Michael S. Mulvey is Assistant Professor in the Department of Marketing, School of Business, Rutgers University, New Brunswick, New Jersey. Catherine M. Nichols is with the University of Alaska, Fairbanks. S. R. Rao is Executive Director of Academic Programs and Associate Professor of Marketing, James J. Nance College of Business Administration, Cleveland State University, Ohio. Chris Ryan is Editor in Chief, Tourism Management, and Professor in the Tourism Program, Center for Management Studies, University of Waikato, Hamilton, New Zealand. David J. Snepenger is Associate Professor of Marketing in the College of Business, Montana State University, Bozeman Silvia Sussmann is Senior Lecturer in Management Computing, School of Management Studies for the Service Sector, University of Surrey, Guildford, Surrey, United Kingdom. Edward G. Thomas is Professor of Marketing in the James J. Nance College of Business Administration, Cleveland State University, Ohio. Maree Thyne is a Research Fellow working on a tourism research program at Otago University that is funded by the New Zealand Foundation for Research, Science and Technology, University of Otago, Dunedin, New Zealand. Timothy J. Tyrrell is Professor of Tourism Economics, Department of Environmental and Natural Resource Economics, University of Rhode Island, Kingston. Seoho Um is Associate Professor in the Department of Tourism and Recreation, Kyonggi University, E-We-Dong, South Korea. Arzu Unel has recently completed an MSc in Tourism Marketing at the University of Surrey, Guildford, Surrey, United Kingdom. David J. Walmsley is Professor of Geography and Planning, School of Geography, Planning, Archaeology, and Palaeoanthropology, University of New England, Armidale, NSW, Australia. Tracy Young is a Research Fellow working on a tourism research program at Otago University that is funded by the New Zealand Foundation for Research, Science, and Technology, University of Otago, Dunedin, New Zealand.Kaye Sung Chon is the author of 'Consumer Behavior in Travel and Tourism', published 2000 under ISBN 9780789006110 and ISBN 0789006111.