Constructive Conflict Management

When conflicts at work occur, our traditional skills and positive instincts are deserted in favor of the easy fix, the tough move, or the clever device. But unresolved conflicts simmer on, until they explode again, and before long, managers feel as though they axe doing little else other than dealing with disputes of people in different camps; cooperation replaced by combat and motivation going down by the minute.Crawley, John is the author of 'Constructive Conflict Management' with ISBN 9780893842390 and ISBN 0893842397.