540925
9780814406298
Conflict is a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not the conflict itself, but managing the conflict. This manual explains how to design a complete conflict resolution system.Masters, Marick Francis is the author of 'Complete Guide to Conflict Resolution in the Workplace', published 2002 under ISBN 9780814406298 and ISBN 0814406297.
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