539223
9781557531964
Neil Botten is Principal Lecturer in Strategic Management, Director of part-time MBA programs, and Director of the Strategic Change Research Group at the University of Westminster. John McManus is a management consultant. He is a Fellow of the Royal Society of Arts.Botten, Neil is the author of 'Competitive Strategies for Service Organizations' with ISBN 9781557531964 and ISBN 155753196X.
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