538809
9780874252231
This important new book presents a systematic approach to analyzing and improving performance in organizations. The most promising approaches to systematic strategic needs analysis, competency model development, curriculum design, learning intervention design and development, and program evaluation are explained. The author shows, step-by-step, how best to implement competency-based performance improvement programs.In addition, case studies of three organizations (private and governmental) detail the actual experiences and benefits that these organizations realized in their performance improvement efforts.David D. Dubois is the author of 'Competency-Based Performance Improvement: A Strategy for Organizational Change' with ISBN 9780874252231 and ISBN 0874252237.
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