4813190
9780132327961
The 3rd edition of this text provides an excellent, easy-to-read explanation of the tools needed to be successful on the job. Organized into easily understood 3-part chapters, Job Talk provides ample coverage of standard communication topics, and addresses content essential for workers in todays competitive job market. Beginning with an overview of the communication process, it then addresses skills related to diversity, listening, interpersonal relationships, oral presentations, teamwork, job search, and customer service.Cheesebro, Thomas is the author of 'Communication Skills Preparing for Career Success', published 2006 under ISBN 9780132327961 and ISBN 0132327961.
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