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9780534509446
This text integrates and applies the principles of effective communication common in all contexts by first developing the basic skills common to every type of oral communication and then showing how to adapt these skills to each type of interaction.Lumsden, Gay is the author of 'Communicating With Credibility and Confidence With Infotrac Diverse People, Diverse Settings', published 2002 under ISBN 9780534509446 and ISBN 0534509444.
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