532778
9780471520184
Getting Started. Quality is Everybody2s Business. Value Analysis. Quality Teams: An Improvement on Quality Circles. Virtue Is Not Necessarily Its Own Reward. Evolution: Change in Corporate Culture. Quality Has Value: The Second Year. Listening Down--And Out. Adopting Theory: Adapting Practice. Appendix. References. Index.Townsend, Patrick L. is the author of 'Commit to Quality' with ISBN 9780471520184 and ISBN 0471520187.
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