5385351
9780321477149
In all businesses the cost to support a client device (PC) costs well over four times the purchase price of the device. Businesses, regardless of size, need to provide support to end users ranging from help desk services to disposal. This book provides a unique methodology & perspective on approaching client lifecycle management.Michelson, Bruce is the author of 'Closed Loop Lifecycle Planning ', published 2007 under ISBN 9780321477149 and ISBN 0321477146.
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