467604
9780834219304
This book outlines the necessary policies and procedures case managers must master in order to effectively do their jobs. The book covers roles and responsibilities, performance expectations, staffing ratios and job descriptions. It also discusses more complex topics such as administrative (Medicare, Medicaid, and Managed Care) and legal issues. The book is set up in a syllabus format to make it a quick and easy reference.Plocher, David W. is the author of 'Case Manager's Training Manual' with ISBN 9780834219304 and ISBN 0834219301.
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