1915992
9781857883473
Customers are key to your success. Make a big difference to them by taking care of the little things that matter. In this accessible guide, David Freemantle offers simple, helpful advice on forming strong bonds with your clients.Freemantle, David is the author of 'Buzz 50 Little Things That Make A Big Difference To Delivering World-Class Customer Service', published 2004 under ISBN 9781857883473 and ISBN 1857883470.
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