Business Writer's Quick Reference Guide

REFERENCE GLOSSARY. LETTERS. Response (With Information and Directions). Response (To a Concerned Customer). Response (Answer to a Complaint). Reprimand. Complaint (With a Tactful Request for Aid). Complaint (With a Request for Action). Soliciting a Bid. Sales (With a Soft Sell). MEMOS. Recommendation (With a Political Delay). Recommendation (With Technical Content). Request (With Informal Instructions). Request (For Clarification of a Problem). Transmittal. Safety (With a Mild Reprimand). Personnel (With Suggested Procedures). Proposal (To a Negative Audience). Summary. Procedure. Report on Training. OTHER. Job Description. Performance Review (Positive). Performance Review (Negative). Procedure (With a Traditional Format). Minutes (With a Traditional Format). Minutes (With an Action Format). Safety Alert. Field Notes. Newsletter Item. REPORTS. Technical Report. Descriptive Abstract. Informative Abstract. Scientific Report. Glossary. Index.Bacon, Terry R. is the author of 'Business Writer's Quick Reference Guide', published 1986 under ISBN 9780471845416 and ISBN 0471845418.