6946836
9780470444580
Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike, Keller, Paulette J., Jacka
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- Condition: New
- Provider: LightningBooks
- Provider Rating: 85%
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About this item
- Condition: Good
- Provider: Bonita
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- Ships From: Multiple Locations
- Shipping: Standard
- Comments: Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Product details
- ISBN-13: 9780470444580
- ISBN: 0470444584
- Edition: 2
- Publication Date: 2009
- Publisher: Wiley & Sons, Incorporated, John
AUTHOR
SUMMARY
Jacka, J. Mike is the author of 'Business Process Mapping: Improving Customer Satisfaction', published 2009 under ISBN 9780470444580 and ISBN 0470444584.
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