Business Continuity Management A Critical Management Approach

The first edition of this book was one of the first books in the market to reflect the growing interest in crisis management, and specifically the area of business continuity management which is concerned with developing an organizational response to situations where technology breaks down. Since the publication of the first edition in 2002, interest in this subject has been fuelled by a number of events including 9/11. The increase in terrorism directed against western economic targets has meant that risk management is a key strategic concern for all large organizations, in both the private and public sector. Furthermore, governance crises have highlighted a different way in which senior managers need to be aware of how they need to control the business environment. These factors have also been instrumental in the growth of specialist courses and executive training in the area. This edition continues the rigorous yet logical approach of the first edition, and provides a well-researched, theoretically robust approach to the topic combined with empirical research in continuity management. New chapters will be included on digital resilience and principles of risk management for business continuity. All chapters are revised and updated with particular attention being paid to the impact on smaller companies. New cases include: South Africa Bank, Lego, Morgan Stanley Dean Witter; small companies impacted by 9/11 and the NYC power outage August 03.Swartz, Ethnè is the author of 'Business Continuity Management A Critical Management Approach', published 2007 under ISBN 9780415371087 and ISBN 0415371082.