5824605
9780765610119
Thoroughtly revised and updated, this classic text maintains that despite all the current rhetoric from proponents of total quality management, corporate reengineering, and the new public management, it's still "business as usual" for bureaucracies.Hummel, Ralph P. is the author of 'Bureaucratic Experience', published 2007 under ISBN 9780765610119 and ISBN 0765610116.
[read more]