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In 2004, Spain's Banco Santander purchased Britain's Abbey National Bank. This text tackles the question of how this once-sleepy, family-run provincial bank in a developing economy transformed itself into a financial-services group with more than 66 million customers on three continents.Guillen, Mauro F. is the author of 'Building a Global Bank', published 2008 under ISBN 9780691131252 and ISBN 0691131252.
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